Privacy Policy

This Privacy Policy applies to all personal information collected by Engrav3d Pty Ltd via the website located at www.engrav3dau.com.

1. What is "personal information"?

The Privacy Act 1988 (Cth) defines "personal information" as information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether it is recorded in a material form or not. If the information does not disclose your identity or enable your identity to be ascertained, it will not be classified as "personal information" and will not be subject to this privacy policy.

2. What information do we collect?

The personal information we collect and hold about you may include:

Login credentials
Payment details
Email address
Name
Phone number
Address

This information is used only for billing and shipping purposes.

3. How do we collect your personal information?

We collect personal information from you whenever you input such information into the website. We also collect cookies from your computer to customize your website experience, although it is not possible to personally identify you through cookies.

4. Purpose of collection

We collect personal information to provide you with the best service experience possible on the website. We disclose personal information to service providers who assist us in operating the website and to maintenance and support personnel acting in the normal course of their duties. By using our website, you consent to receiving direct marketing material, which will include an option to opt out of further communications.

5. Access and correction

You have the right to access and correct your personal information in certain circumstances. If you would like to obtain access or correct your information, please contact us using the details provided below.

6. Complaint procedure

If you have a complaint about the manner in which we maintain the privacy of your personal information, please contact us using the details below. We will consider your complaint, seek further information if necessary, and take appropriate steps to rectify the problem. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner.

engrav3dau@gmail.com

7. Overseas transfer

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If an overseas transfer is made at your request, the overseas recipient will not be required to comply with the Australian Privacy Principles.

8. GDPR

The European Union General Data Protection Regulation (GDPR) does not apply to our website, as we do not specifically target customers in the European Union and do not monitor the behavior of individuals in the European Union.

9. How to contact us about privacy

If you have any queries, seek access to your personal information, or wish to make a complaint about our privacy practices, please contact us at:

Email: engrav3dau@gmail.com